Millions of Blackberry owners unable to avail Blackberry services due to server clash across Europe, the Middle East and Africa.
Blackberry user were unable to browse the web, send email or instant messages.
Fault has been discovered in a datacentre in Slough which handles Blackberry services for the affected regions.
Blackberry UK said it knew about the fault and was "investigating".
In a tweet sent around 14:42 BST, the company said: "Some users in EMEA are experiencing issues."
A subsequent statement said Blackberry was: "working to solve an issue currently impacting some Blackberry subscribers in Europe Middle East and Africa."
company apologised for the inconvenience that the ongoing problem was causing its customers.
Earlier on 10 October mobile operators in the UK, Egypt, Kuwait, Qatar and other nations pointed the finger at Blackberry owner RIM when answering to tweets from customers complaining about the disconnecting of Blackberry services.
The first signs of trouble emerged about 11:00 BST but seemed to have escalated with tags about Blackberry and its BBM service trending on Twitter.
The only functioning service on Blackberry seemed to be text messaging, prompting many users to voice their frustration online.
In an early report, one Twitter user as facing "serious Blackberry outrage".
Others lamented the loss of the free BBM network saying they did not know what to do without Blackberry services.
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